Outplacement Services Guide Template
Outplacement Services Guide
Introduction
[Company Name] is committed to supporting employees during career transitions. This guide outlines the outplacement services available to eligible employees whose positions have been eliminated or who are separating from the company under specific circumstances.
Available Services
Career Transition Coaching
One-on-one coaching sessions with certified career coaches
Duration: [Number] months of unlimited coaching
Focus areas:
Career assessment and goal setting
Job search strategy development
Interview preparation and feedback
Salary negotiation coaching
Career change guidance
Retirement transition planning (if applicable)
Resume and Personal Branding
Resume development with professional writers
LinkedIn profile optimization
Cover letter templates and customization assistance
Personal brand statement development
Digital presence review and enhancement
Job Search Resources
Access to job search platform with targeted job matching
Hidden job market access through networking strategies
Company research tools and databases
Industry and market intelligence
Recruiter and headhunter connections
Skills Development
Online learning platform access with thousands of courses
Assessment tools to identify skill gaps
Industry-specific certifications (where applicable)
Technology training for job search and professional development
Networking Support
Networking strategy development
Introduction to relevant professional groups
Virtual networking events
Social media networking techniques
Alumni network access (if applicable)
Interview Preparation
Mock interview sessions with feedback
Video interview practice
Behavioral interview question preparation
Technical interview coaching
Post-interview follow-up strategies
Emotional Support
Access to Employee Assistance Program (EAP)
Transition support groups
Stress management resources
Financial planning guidance
Service Tiers
Based on position level and tenure, employees may be eligible for different service tiers:
Executive Level (Director and above)
Duration: 6-12 months of services
All services listed above
Executive coach pairing
Board position search support
Executive networking events
Personal marketing campaign development
Mid-Level Management
Duration: 3-6 months of services
All core services listed above
Management-focused career transition strategy
Leadership skill assessment and development
Professional/Individual Contributors
Duration: 1-3 months of services
Core services focused on immediate job placement
Skill transfer analysis
Industry transition support
How to Access Services
Enrollment Process
Initial consultation: Schedule via [booking link/contact information]
Program orientation: Group session held on [schedule/frequency]
Service customization: One-on-one meeting with assigned coach
Resource access: Login credentials provided within 24 hours of enrollment
Platform Access
Online Portal: [Website URL]
Mobile App: Available for iOS and Android
Help Desk: [Contact information] (Available M-F, 8am-6pm)
Service Timeline
Service activation: Within 1 business day of separation
Initial consultation: Scheduled within 3 business days
Program duration: Based on eligibility tier
Extension options: Available at employee's expense if desired
Best Practices for Maximizing Services
Begin immediately after becoming eligible
Attend all scheduled coaching sessions
Complete recommended assessments
Actively participate in networking opportunities
Utilize digital resources between coaching sessions
Set measurable goals with your coach
Track progress and adjust strategies as needed
Frequently Asked Questions
Q: When do my outplacement services begin? A: Services begin immediately upon eligibility notification. You'll receive login credentials and scheduling information within 24 hours.
Q: Can I extend my services beyond the provided time period? A: Yes, extensions are available at [cost/terms] after your company-provided services end.
Q: What if I find a job before my services expire? A: Congratulations! You can still use remaining services for onboarding support and success in your new role.
Q: Is the information I share with my career coach confidential? A: Absolutely. All coaching conversations are strictly confidential and will not be shared with [Company Name].
Q: Can I change coaches if the match isn't working well? A: Yes, you can request a different coach by contacting the outplacement service provider directly.
Contact Information
Outplacement Provider: [Provider Name] Website: [URL] Phone: [Number] Email: [Email address] Hours of Operation: [Hours]
Company HR Contact: [Name] [Phone] [Email]
[Company Name] is providing these services to support your career transition. We encourage you to take full advantage of these resources during this period of change.
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